Fitbit Charge 5 Advanced Health & Fitness Tracker with Built-in GPS, Stress Management Tools, Sleep Tracking, 24/7 Heart Rate and More, Black/Graphite, One Size (S &L Bands Included)

Reviews

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Review AI Summary

Customers have issues with the wearable computer's functionality and battery life. They report that it stopped working properly, the heart rate monitor doesn't function properly, and the alarm did not go off. There are mixed opinions on durability, fitness tracker, ease of use, value for money, heart rate monitoring, and accuracy.

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  Precise Disarray

  

  Aug 1, 2023

  UPDATE: 2/22/24. Well, my Charge 5 died. Just died. Had it just over 6 months. I was really pleased with this Charge 5 every single day I have had it, and I wore it every single day and night, then it acted a little wonky a couple days ago, then the next day (today) it just fully died. Was fully charged (holds charge forever) but showed nothing. Had a white line then went all black. Cant get it to do anything, even when plugged in. RIP :( Keeping my review the same. I am once again so disappointed. As per my review I happened to have purchased an Inspire 3 at same time, so I am currently charging that up. Will see if I keep with it or shop around. Please Fitbit.. do better. ------------------------------------------------ For stuff like this, I sort by "most recent reviews". I did that and saw all the negatives, but I still went with it, and I will tell you why. I simply like the brand overall despite some frustrations and wasting of money, haha. I think buying a Fitbit product is taking a risk. I am still reticent to move to another brand because I havent found one I really like, and I almost never like the apps. I simply havent been impressed enough to want to make a change. I have been gifted or borrowed other brands, and I still come back to fitbit. So I just view Fitbit as a throw away item that is sure to crapp out within 2 years. Not sure if it is the product or my body chemistry as my husband STILL uses his Fitbit Blaze from late 2015 to this day. ME? I went through 2 Blazes, and several others in the same time period. I have been using Fitbit nearly exclusively for 9 years straight. I have had the early model "fitbit" (whatever it was before HR came on the scene. circa 2014), then the first Fitbit Charge, Blaze (2 of them!), Versa 2, Sense, and then very recently I went backwards to the Inspire 3 and this Charge 5, simultaneously. I bought them both as the combined price was less than one smartwatch. I decided that I really didnt take advantage of all the features of the smartwatch, and so when my Sense crappped out exactly 2 years, I decided to go with a more basic model. I hemmed and hawed between the Inspire 3 and Charge 5. For my detailed review of the Inspire 3, 

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• 

  Sha Raza

  

  Oct 3, 2021

  Charge 5 is working great ever since I turned off the GPS. Battery lasts at least 8-9 days. Everything else is working great. 2/14/2022 Amazon replaced the Charge 5. 10/26/2021. I am hoping all is well now. I still love the features and product. However, Fitbit Customer support is atrocious unlike the amazing customer service from Amazon. . 11/01/2021 Update. The new tracker still can't track distance accurately. I am not sure if it is due to the forested mountain trail or my jacket & gloves covering the tracker or a combination. The distance is off by 2 miles reporting 6+ to 7+ miles on a four mile trail. Otherwise it seems to be fine. I might as well just accept things as they are. But if you are a hiker and want to get accurate information about your hike, better hike in open dessert in the summer. Disappointed! ********* I am very; active hiking and resistance training. (Weights). The old trackers did fairly well counting my steps during my hikes. But were close to worthless when it came to my weight training or even doing abdominal's. The charge 5 tracks everything. The screen is so easy to read. Very simple to navigate through all the modes. I am very pleased with it. But only had it a few days, so time will tell. 2 weeks later.... I still love the features but the device is full of glitches. I assume software glitches. I hike the exact same trail up the mountain and back three times a week. Each hike the Charge 5 is reporting different mileage. The difference is significant over 0ne mile and sometimes two miles off. It has gone dead apparently or else I died for one hour twice at the time I went to sleep, one hour later it starts to register a heartbeat and record my sleep. I have called Fitbit twice, got the old we will get back with you via email with instructions. No email. I would recommend waiting till they get the bugs out of the software before buying a Charge 5. No I am not going to send mine back, my old Charge 3 died a few days before I bought the Charge 5. So I will bite the bullet and hope they remedy the issues soon. October 24th ..... It died or I did again for 35 minutes last night when I went to sleep. Called Fitbit was given the run around. Finally I was told again that they would contact me via email with instructions. I am sure that they know they have a problem but don't want to admit it. Probably working on a fix. So stalling for time. It is also tracking my hikes inconsistently reporting varying distances even though I am always hiking the exact same mountain trail and have been doing it now for 14 years consistently.

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